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TECHNICAL SUPPORT
The aim of Educad technical support is to ensure you get the most productive use from your IT system; maximising uptime, minimising your need to solve problems, resolving operational issues and assisting you in your use of CAD and other application software.
Educad offers:
- Free telephone and email support
- On-site visits as requested
- Licencing configuration and management
Autodesk Knowledge BaseWhilst Educad is happy to answer any of you technical questions, you may find the solution to your problem from the Autodesk knowledge base:
Autodesk provides these simple resources to help you with critical support issues.
Search the support database for answers, hotfixes, tips and service packs:
Simply select the design package you require help on from the drop down list and then type in the error code or short text statement referring to the issue. Alternatively there are links to the current 'hot' issues listed below the search bar.
Example:
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